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.message-bubble{background:#202c33;border-bottom-left-radius:4px}.message-text{color:#e9edef;font-size:14.5px;line-height:1.5;margin:0 0 4px;word-wrap:break-word}.message-time{color:#e9edef99;font-size:11px;display:flex;align-items:center;gap:4px;justify-content:flex-end}.read-receipt{color:#53bdeb}.welcome-message{background:linear-gradient(135deg,#00a8841a,#00a8840d);border:1px solid rgba(0,168,132,.2);border-radius:12px;padding:20px;margin-bottom:20px;text-align:center}.welcome-message h4{color:#00a884;margin:0 0 8px;font-size:16px}.welcome-message p{color:#8696a0;margin:0 0 16px;font-size:14px;line-height:1.5}.quick-actions{display:flex;flex-wrap:wrap;gap:8px;justify-content:center}.quick-action-btn{padding:8px 16px;background:#00a8841a;border:1px solid rgba(0,168,132,.3);border-radius:20px;color:#00a884;font-size:13px;cursor:pointer;transition:all .2s}.quick-action-btn:hover{background:#00a88433;transform:translateY(-1px)}.support-page .attach-button,.support-page .voice-button{display:none}.empty-messages{display:flex;flex-direction:column;align-items:center;justify-content:center;height:100%;color:#8696a0}.empty-messages svg{margin-bottom:16px;opacity:.5}.loading-messages{display:flex;align-items:center;justify-content:center;height:100%}.support-header-actions{display:flex;align-items:center;gap:12px}.close-ticket-btn,.reopen-btn{display:flex;align-items:center;gap:6px;padding:8px 14px;border-radius:20px;font-size:13px;font-weight:500;cursor:pointer;transition:all .2s;border:none}.close-ticket-btn{background:#ff2d5526;color:#ff2d55}.close-ticket-btn:hover{background:#ff2d5540}.reopen-btn{background:#00a88426;color:#00a884}.reopen-btn:hover{background:#00a88440}.status-closed{color:#ff2d55;font-size:12px}.close-modal-overlay{position:fixed;inset:0;background:#000000b3;display:flex;align-items:center;justify-content:center;z-index:3000;animation:fadeIn .2s ease}.close-modal{background:#2a3942;border-radius:16px;width:90%;max-width:400px;overflow:hidden;animation:scaleIn .2s ease}@keyframes scaleIn{0%{transform:scale(.9);opacity:0}to{transform:scale(1);opacity:1}}.close-modal-header{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;background:#202c33;border-bottom:1px solid rgba(134,150,160,.15)}.close-modal-header h3{color:#e9edef;font-size:18px;margin:0}.close-modal-close{background:transparent;border:none;cursor:pointer;padding:4px}.close-modal-body{padding:20px}.close-modal-body p{color:#8696a0;font-size:14px;margin:0 0 16px}.close-reasons{display:flex;flex-direction:column;gap:10px}.close-reason-btn{display:flex;align-items:center;gap:12px;padding:14px 16px;background:#202c33;border:1px solid rgba(134,150,160,.15);border-radius:10px;color:#e9edef;font-size:15px;cursor:pointer;transition:all .2s}.close-reason-btn:hover:not(:disabled){background:#182229;border-color:#00a884}.close-reason-btn:disabled{opacity:.5;cursor:not-allowed}.close-reason-icon{font-size:18px}.close-reason-label{flex:1;text-align:left}@media(max-width:768px){.support-list{width:100%;position:absolute;z-index:10}.support-list.hidden{display:none}}